Process and Data Advisor (Consents & Engagement)

Job Introduction

The Consents & Engagement team’s purpose is to deliver an inclusive engagement programme to involve and inform our local community and stakeholders about our approved works. Our Area East team is building the HS2 railway infrastructure in the approaches into Euston Station between Hampstead Road and London Zoo car park. We are not building the station.

Our Consent & Engagement team’s objectives are to

• achieve consents in time to start works and ensure all works comply with agreed consents and commitments
• genuinely involve and inform stakeholders and community as we design and construct our works
• help locals cope with our works and leave a positive legacy.

About the role:

The ideal candidate will have a minimum of 3 years’ experience working with large or complex data sets at an advanced level, with a desire to develop further on a high-profile project. Based in Euston as part of SCS’ Area East Consents & Engagement team, you will report into the Process and Data Manager and provide accurate, efficient and reliable data capture, tracking, sharing and reporting.

Your excellent Excel and database skills, together with your ability to ensure team members follow processes and meet deadlines, will help us to streamline internal business operations oversee collaboration across teams, deliver on reporting requirements develop and improve business processes and document prodedures.

You will work closely with all parts of the team and you will develop a complete understanding of our purpose, our works and our stakeholders, programme and obligations under the HS2 Act and the main works civils contract.

You will also work closely with SCS’ core services Consents & Engagement team, who develop and implement strategy and processes for SCS-wide matters as well as provide support and guidance to the area Consents & Engagement teams.

You will deputise for the Consents & Engagement Process and Data Manager as required and ensure we are proactively managing the team’s reputation with the broader organisation and client.

Flexible working: We welcome you to ask about the flexibility you need. This might be part-time, remote working, or compressed hours for example. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role. 

Role Responsibility

You will support the team by:

• working across a variety of teams and data sets to support the Process and Data Manager to create, maintain and improve clean, user-friendly databases and reports, mainly in MS Excel, PowerBI and MS Dynamics including
  • liaising across teams to gather updates and record new data, as well as provide ongoing updates to existing data
  • following agreed processes and suggesting logical improvements
  • highlighting and resolving any data discrepancies
• maintaining quality assurance, documenting policies, procedures and process maps and general administration
• complying with GDPR and data security policies
• acting as a ‘super-user’ of the project database
• ensuring compliance with all commitments under the HS2 Act and main works civils contract
• processing information in accordance with GDPR and ensuring the team’s compliance with SCS’ data security policies and GDPR

Key Deliverables:

You will support the Process and Data Manager to achieve a range of deliverables, including

• developing and maintaining a C&E East team procedures manual and process maps

• developing and maintaining a team tracker to manage desks, leave, training, start dates/job IDs/end dates
• understanding and improving HS2’s enquiries and complaints database (SRM) in collaboration with HS2 and other SCS colleagues
• error-free, efficient and coordinated updates and change management for key trackers and databases, in particular
  • project commitments database (U&As)
  • property/resident interface (noise insulation, asset protection, instrumentation & monitoring, surveys, settlement deeds, small claims, special cases)
  • SRM (HS2’s stakeholder database)
  • Engagement schedule and lookaheads
  • Monthly reports
  • Consents tracker

The Ideal Candidate

Essential:

• Advanced level skills in MS Excel (there will be an Excel proficiency test) and other platforms, ideally PowerBI, Sharepoint, Aphex, Assetwise and MS Dynamics, with at least 3 years’ experience working with large or complex data sets
• Logical, concise and accurate approach to work, with the ability to work on multiple projects in parallel, paying close attention to small details
• A collaborative self-starter with strong problem-solving skills and a drive to see tasks through to completion
• Excellent written skills including detailed documentation of procedures and events as they occur
• Ability to communicate and work with technical and non-technical people across various disciplines and teams
• Comfortable working in a highly regulated and pressured environment with shifting priorities, deadlines and business requirements
• Technologically competent with the ability to
  • capitalise on BIM, GIS, PowerBI and innovation specialists across the broader team
  • actively seek to implement efficiencies and improvements

Desirable:

• Planning software expertise
• PowerBI, MS Planner, MS Dynamics and Sharepoint lists experience or similar
• Degree in computer science, IT or similar
• Interest in sharing knowledge and training team members in MS Excel and PowerBI

About the Company

The role will work on the HS2 project. HS2 is the UK’s new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK’s 10 biggest cities with fast, reliable and frequent high speed services

The Skanska | Costain | STRABAG (SCS JV) is delivering the HS2 London Tunnels Contract. Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.

You’ll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g. as a STEM ambassador).

SCS Railways is a Disability Confident Employer. We welcome applications from candidates with a disability.

Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.

HS2 – working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity.  Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 1998) and will be reported to HS2.

It is an SCSJV requirement that all employees, Design House,  and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use”, OHSAS 18001:2017  Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture ‘s operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

SCS Railways