Engagement Manager (open to Return to Work)
About the role:
The Engagement Manager is embedded within the delivery team at Euston and reports directly to the Consents and Engagement Area Manager (C&EAM) to ensure the needs of both the integrated project delivery team, the client and stakeholders are met.
The Engagement Manager liaises between the project, HS2 Ltd and key stakeholders within a defined geographical area, proactively developing productive relationships that deliver benefits for all parties.
This role is responsible for managing non-technical stakeholder interfaces and assists in compliance with project commitments and area-specific Undertakings and Assurances (U&As) – HS2’s commitments to stakeholders – by working with the U&A Compliance Manager, HS2 and the area-based delivery team, in accordance with the HS2 Act and best practice.
The role will support the Land Access Manager by coordinating all land access requirements from the delivery team to the Land Access Manager.
This role is part of our Return to Work programme, in collaboration with Women Returners. We welcome professionals with a career break of 2 or more years to apply. You will be placed in a team where your skills and experience will be valued and utilised for an initial 6 month placement. We will provide tailored support to help your transition back to work. This will include a dedicated coach, a specific training and support programme, a workplace buddy and the opportunity to join our network of Returners within the project. At the end of the placement there will be the opportunity to join the team on a permanent basis.
- Development & implementation of the SCS Stakeholder engagement strategy, and of local stakeholder management plans, for key stakeholders within the area-based delivery team.
- Ensure the works are carried out in accordance with relevant U&As and other third party agreements and within specified timescales, including collaborating with others (eg other Main Works Civils Contractors etc.) to deliver consistency and “Best for Programme” outcomes.
- Advising / briefing the wider project team / subcontractors on all relevant stakeholder matters including providing sufficient information on pertinent U&As or third party agreements and other stakeholder requirements.
- Working with stakeholders, the U&A Manager and the project team to ensure compliance with U&As and other contractual requirements including identifying when SCS obligations must be enacted, when the commitment is discharged, any required processes and how these activities affect the programme.
- Assist in the development of alternative methods or other solutions to stakeholder issues and compliance with project commitments, including U&As, to stakeholders, throughout the life of the project.
- Assist the Land Access Coordinator in arranging access for the delivery team
- Works collaboratively with the Community Engagement team to coordinate external communications, ensure consistency of information to stakeholders and the wider community, and provide support for community events.
- Works collaboratively with embedded consents specialists to facilitate the securing of consents within the area-based delivery team, including coordinating all stakeholder engagement and reporting on the status of consents.
- Liaison with HS2, other relevant HS2 Contractors and third parties within the defined area to support the service functions and other areas in delivering a consistent approach to deal with cross-area issues, deliverables and consenting bodies including sharing of best practices, innovation and continuous improvement.
- Promoting the pursuit of excellence in management of Stakeholder Interfaces, to ensure the process is effective and continuously improved.
- Act as deputy for the Consents and Engagement Area Manager as required.
The Ideal Candidate
- Proven ability to build and maintain excellent working relationships and effective channels of communication in a pressurised and highly time sensitive environment
- Strong communication and leadership skills
- Problem solving, facilitation and negotiation skills
- Project management expertise
- Tertiary qualification in communications
- Membership of relevant association
About the Company
The role will work on the HS2 project. HS2 is the UK’s new high speed rail network. It will be a catalyst for economic growth across Britain, freeing up space on the existing railways and connecting 8 out of the UK’s 10 biggest cities with fast, reliable and frequent high speed services
The Skanska | Costain | STRABAG (SCS JV) is delivering the HS2 Main Civils Contracts which include both Lots S1 (Euston Tunnels & Approaches) and S2 (Northolt Tunnels). Scope of works includes twin-bored tunnels (TBM), SCL tunnels, shaft sinking, bridge demolition and reconstruction, services diversions, earthworks and the construction of site compounds.
You’ll be a welcomed member of the wider team, with opportunities to take on additional responsibility, join one of our networks for women, military or LGBT+ staff, and participate in cultural and social events with the local community (e.g. as a STEM ambassador).
Your personal and professional development is important to us. We welcome a discussion about how we can support you with further study, or professional membership or attainment for example.
HS2 – working with Skanska, Costain and STRABAG, closely monitors job applications, to ensure an inclusive recruitment process. To ensure we are able to maintain this, and to recruit a diverse workforce, we require candidates to complete the diversity form as part of their application so we are able to monitor and improve our approach to diversity. Please note, all responses are anonymous and we will not share any of your data with other parties. All data will be held securely, (as stated within the Data Protection Act 1998) and will be reported to HS2.
It is an SCSJV requirement that all employees, Design House, and Supply Chains must implement and comply with the requirements of ISO 9001:2015 Quality Management System, ISO 14001:2015 Environmental Management System with guidance for use”, OHSAS 18001:2017 Occupational Health and Safety Management Systems and ISO/IEC 27001:2013 Information Security Management System, Policies, Plans, Procedures and Processes, and statutory requirements as they affect the Joint Venture ‘s operations and ensure that the requirements, as applicable within their discipline, are effectively implemented on the project. Develop a culture of safety on the project through the absolute commitment to the Zero Accidents target and ethos, and develops a wider awareness of quality, environmental issues and demonstrates commitment to achieve continual improvement and Zero tolerance.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.